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Privacy Policy


At Penny Crayon Custom Clothing, we are committed to protecting your privacy. We want you to be able to place your order with us whether that's for one thousand embroidered caps, 25,000 screen printed t-shirts for a music event or a one off DTG print on demand hoodie for a loved one, free from worry so we have strict privacy measures to ensure this is the case. 


Personal information required to process your order

In order to process any order, we require your details including your name, billing address, delivery address, telephone number and email address. Your email address is required as a means of identification to allow you to access order placement area of the site and so that you can be updated with the progress of your order. Your phone number is only used to contact you if there is an issue with your order. We do not store credit card details nor do we share customer details with any 3rd parties.


Use of your personal information for marketing

You will only be sent marketing emails if you "opt in" to our email offers list when placing your order, or at a later point. Every marketing email we send contains an unsubscribe link allowing you to instantly remove your email address from future campaigns.


Security of your information

Penny Crayon is fully PCI compliant and is assessed regularly by an independent PCI compliance scanning vendor, Security Metrics. No payment data (such as credit or debit card numbers) is stored on our systems. Entering of your personal data during the checkout process is protected by a GeoTrust SSL certificate. All personal data is handled with the upmost care and is never distributed to any third parties.


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